SLAM's Change Management Control

An Adaptable Change Management Solution:

Manage a variety of changes within an organization - network change, operational change, hardware change, software roll-out, emergencies and more.
Configure SLAM Change Management Control with the fields applicable to your change workflow - default fields are included with the system and you are able to add more as fits your workflow.
Define your own method for progression from one state to the next - everybody must approve a change, more than half need approve (majority rules), or anybody can approve - a unique industry feature.
Flexibility in workflow, ability to have multiple workflows in a single change management system.
Custom Email Rules can be set up to notify any party based on any workflow at any time.
Insure Change Management Control issues are dealt with in a timely matter with both automatic and manual (on the fly) Escalation.
Add fields that best fit to your change workflow including text fields, menu fields, memo boxes, multiple select fields and even dynamic fields with your own enforcement rules.
Part of SLAM's Management Control Suite which includes integration between Change Management Control, Help Desk Control and Asset Control.

A Complete and Secure Audit Trail of all Change Management Issues

Complete documented history of who, what, where and when in regards to any update of a change management issue - all entries are time and date stamped.
A full comment log that describes who approved or rejected any status progression in a change.
SLAM's Change Management Control includes the option to enforce Digital Signatures when approving a change - ability to comply with 21 CFR Part 11.
Audit report format allows you to historically report the full history of work done - in compliance with regulatory acts such as Sarbanes Oxley.
Archive Table - Data is never permanently deleted, rather you have the option of pushing information to an archive table when change management issues become dated.

Clean, Straightforward Design and User Friendly Interface

Browser based design is a familiar environment for most end users - no need for extensive training.
Customizable fields allow for the addition of your own data and the order in which you wish it to be presented - familiar environment.
Audit trail formatted in clean and simple matrix presents a quick overall snapshot of a change management issue's status.
Visual representation of the change path on each change management issue via a graphic workflow chart presented at the top of each change issue.
Clone feature allows change management issues that have already been created to be cloned - no need to repeat work that has been done.
Bulletin Board feature allows you to post information for all users to see and be aware of.
Settings Tool - As a SLAM Change Management Control administrator, you will have a fully web based tool that will allow you to add your own states, setup workflows, additional fields, set up email notifications, set escalation rules, use the color palette, define email settings, attachment path settings, set database location, define web server setting all from the web interface - no need for access to the server the application will sit.

Manage and Schedule your Change Management Resources

Calendar functions allow you to schedule a due date for a change management issue, schedule change issues over a series of days and add in the completion date for a change.
Calendar view gives you the ability to see the big picture of all your change management issues and allocate resources based on available personnel.
Calendar view gives users the ability to see what change management issues are urgent, pending and in the future.
Time Spent Reports that allows your staff to monitor the overall progress of changes that are in your system over a given period of time.
Alarms and escalation rules custom to each change management issue insure deadlines are kept and all change parties are aware of a change issue's status.
Measure time management of change management issues by reporting scheduled milestones versus completed milestones.

An Affordable Change Management Solution

Low Cost of Ownership - compared to similar enterprise change management applications on the market, SLAM's Change Management Control is a reasonable and affordable solution.
Sold per staff license - end users are unlimited and can submit a variety of changes. SLAM's Change Management Control is sold by the staff that can assign out and are able to change the status (state) of each change.
Purchase the license type that meets your organization type - named licenses assign a single license to each specific staff person or concurrent licenses allow any number of staff to share the number of licenses you decide to purchase - they are "first come, first serve" licenses - used only when a staff is logged in and can be used by the next staff that logs in to see.
ROI - every company is unique, but the value of a secure vault of data that has tracked the major change issues within your organization allows for unparalleled peace of mind.

Secure Technology

Security - Encoded URL to disallow hacking into other changes that a user does not have access to.
Session ID's - unique IDs provide secure access for authorized users.
Password Control - Administrator can configure the parameters for password creation.
Written in ASP.NET
Web Based, Requires IIS.
Access, MS SQL or Oracle server as back end databases.
Architecture - Three Tier
License Tracking - Able to monitor who is logged in when.

Change Management Data and Tools You Can Use

Visibly Track where a change management issue stands - everyone has up to the second information about a change issue's status.
Automatic Assignement Rules can be configured based on change request fields selected by your users.
Quick Assign Rules allow Administrators to preconfigure Workflow and Staff Assignments for changes that are done often and involve the same people.
Up to the second updates - the instant a change is updated anyone with view or update access to that change can see exactly where the issue stands.
Communicate immediately - Email triggers that you configure allow notifications to be sent to the correct staff's email account, cell phone, pager, blackberry and/or any other handheld device.
Access the system from any device with Internet access - fully web based.
Attachments - attach external files of data relevant to any change management issue in any format - word document, excel spreadsheet, pdf, any picture file, Microsoft project etc.
Measure your success - SLAM Change Management Control allows you to run robust reports in a variety of formats including state of issues, category breakdown, audit history, open issues versus closed issues, response time, staff performance and reports against any other custom fields you add in.
Knowledge Base - the SLAM Knowledge Base is a mini search engine that indexes any information in the Change Management Control database and returns it to you by keyword search.
Search - search across all fields in your Change Management Control system to bring back the specific change management issues you need.
Bulletin Board - post any type of message for all change management staff to view and prioritize according to urgency.
Overall Benefits for any Change Process - NO AUDITING NIGHTMARES!

SLAM's Change Management Control

An Adaptable Change Management Solution:

A Complete and Secure Audit Trail of all Change Management Issues

Clean, Straightforward Design and User Friendly Interface

Manage and Schedule your Change Management Resources

An Affordable Change Management Solution

Secure Technology

Change Management Data and Tools You Can Use

SLAM Change Management

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